Exchange and return
It is of course possible that the product you have ordered does not fully meet your expectations and that you would like to exchange or return it.
Would you like to exchange a product? Send us an email at email@example.com stating your name, address details and indicate which product you want to return and which product you would like to receive instead. We will settle any payment difference with you and after receipt of the product to be exchanged, we will send the new product to you.
You can cancel an order up to 14 days after receipt without giving any reason. We would like to receive a message of this cancellation at firstname.lastname@example.org. After cancellation, you have 14 days to return the product unworn and in its original condition to us at the following address:
Betty Bogaers BV
Dept. Returns stating (# your order number)
De Lind 16
5061 HW Oisterwijk
The costs of the return shipment are for your own account. After registering the return, we will refund the amount within 14 days, provided that the product has already been received in good condition.