Privacy policy
Betty Bogaers B.V., located at Boxtelsebaan 37 – 5061 VA – Oisterwijk – Netherlands,
is responsible for the processing of personal data as shown in this privacy statement.
Contact details
https://www.bettybogaers.com
Bredaseweg 426
5037 LH Tilburg
the Netherlands
customerservice@bettybogaers.com
Jeske Pellikaan is the Data Protection Officer
Personal data that we process
Betty Bogaers BV processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data we process:
First and last name
Address data
phone number
E-mail address
IP address
Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
Information about your activities on our website
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at customerservice@bettybogaers.com and we will delete this information.
For what purpose and on what basis do we process personal data?
Betty Bogaers BV processes your personal data for the following purposes:
Handling your payment
Sending our newsletter
To be able to call or email you if this is necessary to provide our services
To inform you about changes to our services and products
To offer you the opportunity to create an account
To deliver goods and services to you
Betty Bogaers BV analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.
Betty Bogaers BV also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
Automated decision making
Betty Bogaers BV does not make decisions based on automated processing on matters that could have (significant) consequences for people. This concerns decisions that are taken by computer programs or systems, without a human being involved (for example an employee of Betty Bogaers BV).
Betty Bogaers BV uses the following computer programs or systems
Woocommerce
Our online store was developed with software from WooCommerce, we have chosen Savvii for our web hosting. Personal data that you make available to us for the benefit of our services will be shared with this party. Woocommerce has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Based on the agreement we have concluded with them, Woocommerce is obliged to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Backups are made regularly to prevent data loss.
We host our online store on a private server. We have taken appropriate technical and organizational measures to prevent misuse, loss and corruption of data as much as possible. These security measures consist in any case of the application of SSL encryption and a strong password policy. Backups are made regularly to prevent data loss.
Savvii
We purchase web hosting from Savvii. Savvii processes personal data on our behalf and does not use your data for its own purposes. This party can collect metadata about the use of the services. This is not personal data. Savvii has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Savvii is obliged to maintain confidentiality under the agreement.
MailChimp
We send our email newsletters with MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website you will see the 'unsubscribe' link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your data to further improve its services and in theto share information with third parties in this context.
MultiSafepay
We use the MultiSafepay platform to process (part of) the payments in our online store. MultiSafepay processes your name, address and residence details and your payment details such as your bank account or credit card number. MultiSafepay has taken appropriate technical and organizational measures to protect your personal data. MultiSafepay reserves the right to use your data to further improve the services and in this context to share (anonymized) data with third parties. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of MultiSafepay's services for which they engage third parties. MultiSafepay does not store your data for longer than is permitted by the legal terms.
Tradegecko
We use the services of Tradegecko to process your order. We share your name, address and residence details and details regarding your order. This data is used for the correct processing of your order and transfer to our logistics partner Sipack. Your personal data is stored protected. Tradegecko is obliged to maintain confidentiality and will treat your data confidentially. Tradegecko does not use your personal data for purposes other than those described above.
Sipack
If you place an order with us, it is our job to have your package delivered to you. We use the services of Sipack for processing and transferring the delivery to a postal processing company such as PostNL or DPD. It is necessary for us to share your name, address and residence details with Sipack. Sipack only uses this information for the purpose of executing the agreement. When transferring to a postal deliverer, Sipack also makes your data available to these parties.
Exactonline
We use the services of Exactonline to maintain our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used to administer sales invoices. Your personal data is stored protected.
Exactonline is obliged to maintain confidentiality and will treat your data confidentially. Exactonline does not use your personal data for purposes other than those described above.
How long we keep personal data
We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also regard this as a request to be forgotten. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced in response to your assignment.
Sharing personal data with third parties
Betty Bogaers BV shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We enter into a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Betty Bogaers BV remains responsible for these processes.
Cookies, or similar techniques, that we use
Betty Bogaers BV uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Betty Bogaers BV uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preference settings are remembered. These cookies are also used to ensure that the website works properly and to optimize it. We also place cookies that track your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website, we already informed you about these cookies and asked your permission to place them. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser. For an explanation, see: https://veiliginternetten.nl/themes/situation/cookies-wat-zijn-het-en-wat-doe-ik-ermee.
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View, adjust or delete data
You have the right to view, correct or delete your personal data. In addition, you have the recht to withdraw your consent to data processing or to object to the processing of your personal data by Betty Bogaers BV and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to customerservice@bettybogaers.com.
To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Betty Bogaers BV would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
Betty Bogaers BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service at customerservice@bettybogaers.com.
Betty Bogaers BV has taken the following measures to protect your personal data:
We send your data via a secure internet connection. You can see this in the address bar 'https' and the padlock in the address bar.